Managed IT Services in Charlotte, NC
Managed IT Services in Charlotte, NC
Is IT a barrier to your business progress? Do you need an IT infrastructure that can scale with your business growth? Is your network secure and positioned to recognize security threats before they become a problem? Does your IT staff sometimes need expert support?
Welcome to GGE Solutions. We provide affordable, custom managed IT services in Charlotte for local businesses based upon your specific IT challenges. We strategically assess your IT pain points and build a custom solution that incorporates our managed IT services. With our managed IT services, your business will experience a world-class support team made up of IT experts who partner with you and ensure your business has the technological resources to succeed each and every day.
Managed IT Services
There are multiple components to our managed IT service model. Below are the main services we offer under the managed IT services umbrella. Need a stand-alone solution for your business? No problem! We’d love to discuss how we can provide IT support to your business.
IT Support Services in Charlotte, NC
With our Charlotte IT Support Services, our team of support specialists provide help desk support to your IT staff and end users. IT support services provide robust support within your organization so you and your Charlotte business continue to operate at optimal speed. Some of the day-to-day tasks a support specialist may conduct are answering IT help desk questions, monitoring and maintaining computer system functionality, updating hardware and software configurations, and setting up or modifying user accounts. IT support services come as a stand alone service or as part of a fully managed IT service package.
- Reliable IT Support for Small & Medium-Sized Businesses
- Rapid Response IT Help Desk
- PC, Mac and Mobile Devices Support
Microsoft 365 Managed Services in Charlotte
Many businesses in Charlotte choose Microsoft 365 managed services as their go-to platform for internal and external communications, but becoming an expert in all of the Microsoft service offerings can be challenging. With our Microsoft services in Charlotte we not only ensure professional design and implementation of these services, but we go the extra mile to ensure that you are proficient users of everything Microsoft has to offer your business. We will investigate how you can boost your productivity via new platforms, and how you can maximize Microsoft’s potential. We simplify the learning experience so you can adapt to Microsoft’s best services with ease.
- Microsoft Licensing & Selection Management
- Integration of Microsoft Applications with your Critical Business Software & Processes
- Design & Implementation of Microsoft 365 Installations & Upgrades
- Design & Implementation of other Microsoft 365 Related Projects
Cloud Migration for Charlotte Businesses
Cloud Migration is popular mainly due to the flexibility and cost savings associated with cloud technology versus on-premise infrastructure. This gives Charlotte businesses a smoother, less expensive, and more productive platform to store their applications and data. GGE Solutions takes care of the entire cloud migration process. We aim to understand your specific business needs and provide a solution that is efficient for how you operate your business. We will help you think through which aspects of your business should be migrated to the cloud and create a migration strategy that will help your future growth.
- Migration from any Platform to any Cloud
- Post Acquisition IT Integration & Consolidation
IT Infrastructure Management in Charlotte
IT Infrastructure Management involves monitoring support and maintenance for all key aspects of your digital infrastructure to keep all systems functioning efficiently. We will build, operate, and maintain a dependable IT infrastructure for your Charlotte business. Your business will discover that proper infrastructure management holds many benefits including reduced costs, proactive management of devices and networks, and early threat mitigation.
- Equipment Performance Monitoring
- Active Directory & Domain Consolidation
- Disaster Recovery Services
- Data Backup & Recovery
- User Equipment Depot
Server & Network Management in Charlotte
Network and server downtimes directly impact a business’s ability to execute operations and take care of customers. GGE Solutions will actively monitor all aspects of your network and ensure you have the bandwidth necessary to complete every activity your Charlotte business demands. Our experienced IT professionals will ensure you enjoy reliable network connectivity that doesn’t break the bank.
- Bandwidth/Network Infrastructure
- VOIP & Internet
- Server & Network Maintenance
- Server & Network Monitoring
- Server & Network Support
- Server & Network Security
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Frequently Asked Questions
Why choose managed IT services?
There are several benefits to choosing managed IT services. Besides the financial benefits, your business will realize an increase in productivity through the most effective management of internal systems. Our IT experts will tackle your existing needs from a proactive mindset — we’ve done this many times before and can address not only your current needs but those down the road. Your business will also receive best-in-class security services and improved technology solutions while working with industry experts.
What are the financial benefits of managed IT services?
Managed IT services outsource the financial responsibility for IT staffing and operations. The decision to bring in managed IT services will smooth and lower monthly IT operational costs and significantly reduce IT capital budget requirements.
What things should I consider when looking for managed IT services?
Consider your business needs and limitations. Do you need managed services to supplement your current IT staff? Not a problem. GGE Solutions can share the burden of your IT department and fill in the gaps that you currently can’t cover. Don’t have an IT department for your business? We can also manage your entire IT needs at a monthly cost well below the typical costs of a fully staffed in-house IT department.
What are infrastructure management services?
Infrastructure management is an all-inclusive term for the operational and technical components of your business. This includes hardware, software, policies, data, security equipment, and more. The key that holds all of that together is to ensure that these critical assets reliably improve the everyday effectiveness of your business operation.
As one of the fastest growing cities in the country, Charlotte is easily the commercial hub of North Carolina. Its extensive industry base includes banking, financial services, manufacturing, energy, automotive, health, tech and retail. Aside from business, “The Queen City” provides unforgettable attractions, terrific sports teams and venues and a vibrant cultural scene.
GGE Solutions provides professional IT support and managed IT services for Charlotte businesses. Our goal is to provide IT support to maintain smooth operations, avoid costly downtime, and actively monitor your network to ensure you stay open for business.